Last Modified: 10/20/2021
Introduction
Hi There Solutions, LLC is the controller and is responsible for your personal data (collectively referred to as "Company", "we", "us" or "our" in this policy). When you visit our website, https://hitheresolutions.com/ or mobile application (“App”), and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. If at any point during your review you do not agree, please stop using the App. We keep our privacy policy under regular review. It may change and if it does, these changes will be posted on this page and, where appropriate, notified to your email or when you next start the App.
This policy together with our Terms of Use as set out at https://hitheresolutions.com/termsofuse.php applies to your use of:
This policy is provided in a layered format so you can click through to the specific areas set out below.
[CHILDREN]
[TYPE OF DATA WE COLLECT ABOUT YOU]
[HOW WE COLLECT YOUR PERSONAL DATA?]
[AUTOMATIC COLLECTION TECHNOLOGY]
[COOKIE POLICY]
[How we use your personal data]
[Disclosures of your personal Data]
[Additional Personal Permissions]
[Your legal Rights]
[your choice]
[Data retention]
[International Transfer]
[Data security]
[Contact details]
CHILDREN
In Short: We do not knowingly collect Personal Information from anyone under the age of 16 through Hi There Services unless we first obtain permission from that child’s parent or legal guardian.
Our App is not intended for children under 16 years of age. No one under age 16 may provide any personal information to the App. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this App. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at hithere.solutions33@gmail.com.
California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please email hithere.solutions33@gmail.com for more information.
TYPES OF PERSONAL data we collect
In Short: We may collect, use, store and transfer different kinds of personal data about you as follows:
How WE COLLECT your personal data
In short: We will obtain your information either through ways you provide them to us or through an automatic collection though technology use.
Automatic Collection Technology
Cookie Policy
We use cookies and other tracking technologies to distinguish you from other users of the App, the distribution platform (Appstore) or Services Sites and to remember your preferences. This helps us to provide you with a good experience when you use the App or browse our website and also allows us to improve the App and our Service Sites.
Third Party Use of Cookies:
We use Google Analytics, to analyze the use of and improve the functionality of our App. By way of example, Google Analytics gathers information about App use by means of cookies. The information gathered relating to our App is used to create reports about the use of our App for marketing and improvement purposes. We have hyperlinked the privacy policy above.
These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our App. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different Apps and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. If you at any point decide to opt out of sharing these cookies please visit this link. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.
In Short: We will only use your personal data when the law allows us to do so and to fulfill the purpose of this App in connection with Hi There Services.
. Most commonly we will use your personal data in the following circumstances:
Purposes for Which we will use your personal Data |
||
Purpose/activity |
Type of data |
Lawful basis for processing |
To install the App and register you as a new App user |
Identity Data |
Your consent |
To provide an innovative communication system that will include real-time transcriptions, texting, speech to text, and text to speech solutions |
Identity Data |
Your consent |
To manage our relationship with you including notifying you of changes to the App or any Services |
Identity Data |
Your consent |
To administer and protect our business and this App including troubleshooting, data analysis and system testing to improve the app |
Identity Data |
Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security) |
To share or sell information to third parties to better market and share products with you |
Identity Data |
Your consent |
Disclosures of your personal data
In Short: When you consent to providing us with your personal data, we will also ask you for your consent to share your personal data with the third parties.
Additional Personal Data permissions
In Short: Depending on your specific device, the App may request certain permissions that allow it to access your device Data as described below. By default, you must give permissions before the respective information can be accessed.
Once the permission has been given, you can revoke it at any time. In order to revoke these permissions, you may refer to the device settings or contact Hi There for support at the contact details provided in the present document. Please note that the revoking of such permissions might impact the proper functioning of this App. If you grant any of the permissions listed below, the respective Personal Data may be processed (i.e accessed to, modified or removed) by this App.
Your legal rights
In Short: If you are a resident of certain locations, you may have additional rights. If you have a question regarding your rights, feel free to reach out to the contact information outlined below.
Please note that, prior to any response to the exercise of such rights, we will require you to verify your identity. In addition, we may require additional information (for example, why you believe the information we hold about you is inaccurate or incomplete) and may have valid legal reasons to refuse your request. We will inform you if that is the case. For more information on how to exercise your rights, or to exercise your rights, please email hithere.solutions33@gmail.com.
YOUR CHOICE
In Short: You have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal. We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information. You can opt out on the user profile screen or through any of the mechanisms listed below.
Data retention
In Short: Hi There stores all Personal Information for as long as necessary to fulfill the purposes set out in this Policy, or for as long as we are required to do so by law or in order to comply with a regulatory obligation.
When deleting Personal Information, we will take measures to render such Personal Information irrecoverable or irreproducible, and the electronic files which contain Personal Information will be permanently deleted.
International transfers
In Short: In the event where we transfer, store and process your Personal Information outside of the EEA or the UK we will ensure that the appropriate safeguards are in place to ensure an adequate level of protection.
To facilitate our global operations, Hi There may transfer, store and process your operations with our partners and service providers based outside of the country in which you are based. Laws in those countries may differ from the laws applicable to your country of residence. Further details regarding the relevant safeguards can be obtained from us on request.
In Short: We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
All information you provide to us is stored on our secure servers. Any payment transactions carried out by us or our chosen third-party provider of payment processing services will be encrypted using Secured Sockets Layer technology. Once we have received your information, we will use strict procedures and security features to try to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator when we are legally required to do so.
Contact details
Our full details are:
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues.
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